On (not) Getting Away From it All
15 September 2019 | Raroia Atoll, Tuamotus Archipelago, French Polynesia
Graham
One of the many things we are learning out here is how utterly dependent we have all become on ubiquitous Internet access. All of us have administrative threads back into âcivilization' that need to be maintained; stuff in storage, phone services, satellite services, credit cards, cash cards and so it goes on. It is very easy for this house of cards to come tumbling down. In the last couple of weeks we have had our primary credit card gratuitously repaced with âupdated technology' and our backup card that we NEVER use in a retail establishment fraudulently used by someone else. Then our (fixed) primary credit card gets blocked by the over-zealous (and frankly dumb) âsmart' security system. None of these issues would be overly disruptive IF we had internet access - but we don't. Well, we sort of do, via the satellite phone but most administrative websites are so badly built that they fall apart over low bandwidth connections.
The first indication of a problem is the phone bill does not get paid. This has to be fixed in three days so we get to a cell tower (without Internet access) and call customer service to change the account. Sorry, there is absolutely NO way to add a credit card to the account except via the (non functional) website. Customer service won't do it. Can't be done by email. When we tell them that it is simply not possible to get Internet access in the required time we are met with an utter lack of comprehension and a degree of suspicion. Everyone has Internet access all the time don't they?
So, back to the credit card to try and fix it there. âWe just need to send you a security code to your mobile appâ. No Internet access so the app does not work - back to the lack of comprehension and suspicion.... After providing my life history and, managing to receive a text message they are willing to talk to me. âWe just wanted to check that it was you that authorized the payment to Google Fi (that we happily paid last month)â. OK, credit card fixed BUT the only way to get Google to retry the charge is through the website, remember? The one that does not work via satellite. Argh.....
I'm pretty much resigned to the phone getting cut off at this point. We don't use it much but it is one more broken thread in the tenuous web we depend on. This is just part of a long running saga but there is a cautionary tale for us all here. One day the Internet is really going to go down. If we persist in electing imbeciles to âgovernâ us that day might come sooner rather than later. When it happens we are totally and utterly screwed. The veneer of civilization will fall away amazingly rapidly when the power goes off, fuel cannot be purchased and food supply systems collapse (remember New Orleans?). Maybe the preppers have a point....
OK. Back to the illusion of getting away from it all....