Credit where credit is due.
10 April 2013 | Kolonia, Pohnpei, FSM
Cloudy, windy and rainy
About 18 months ago, while we were at the Vuda Point Marina, I bought and brought back to Fiji with me 4 Falcon Line Master Snubbers. I'd love to show you. To give you an idea, you take your dock or mooring line and wrap it abound what looks like a long chunk of rubber with holes on the end that the ends of the line go through to hold it in place. As you boat is pushed around at anchor or at a marina, this long chunk of rubber springs back and forth taking lots of the strain off the existing lines. Shortly after we got here, one broke. I contacted Defender where I bought them and they put me in touch with the company. While they would not ship it to us here in Micronesia, they would ship it to my sister in law in Tennessee and she would forward it to us.
It arrived a couple of days ago ready to be put into service.
These snubbers come with a 5 year warranty. That's pretty much unheard of in the sailing world. So my hats off to you for standing behind your product.