Maybe, just maybe it’s over.
06 November 2018 | Aurora
Bill/chilly with a cold night ahead.
Two men from the company hired to repair our house showed up to move our washer and dryer back into the laundry room since the new vinyl was laid on Thursday. It only took four days to get them moved. It was the last thing workers need to do. Now we have to wait for the companies rep to call us so we can settle up the final accounting. I called my insurance company yesterday to tell them we were finally done and to see if the repair company had submitted another claim to have my insurance pay for what they broke. Sure enough, they had submitted a claim for another $1,000 to off set some of what they have had to pay out to fix everything that came after they broke the waterline to the ice maker in our fridge. We were out running errands when they called so I pulled over so we could talk without being distracted by traffic. The adjuster told me about the add on claim ($1,000)to the original. I spent a good fifteen minutes going through what had happened and encouraged them to deny to additional claim as it had nothing to do with my insurance company. I went into great depth of what they did that took a job that should have been done in ten day but ended up taking 90 days. The agent for the insurance company went through what the repair company was claiming and I did my best to tell them what they had done that caused to necessary additional expense. In the end, I think I persuaded her not to pay the additional money but she was going to call the repair company and discuss it. For all my years of dealing with insurance companies, most make it hard to get money out of them. This time they seem bound and determined to pay for something that’s not their responsibility. I asked her to call me back and let me know what happens because I have a feeling that if the claim is denied(sure hope so) that they are going to play hardball getting more money out of us. They’ve put leins on other customers from what I’ve read on reviews of their company.